Your Voice Survey – You Said We Did

May 14, 2018

The Your Voice survey gives you a greater say in decision making, changes that affect you and is also a great way of getting your ideas heard. As we lead up to the launch of the next Your Voice survey at the end of January we will share some of the feedback received for the last survey and the responses in the form of ‘You Said We Did’. Your feedback is important and tells managers and leaders about what it is like to work here and what can be improved.

You Said: Senior executive staff need to be more visible in departments.

We Did: The executive and non-executive directors usually have a walkabout after each monthly board meeting. You can also make a request for a member of the executive team to visit your department by emailing the communications team at swbh.comms@nhs.net

You Said: There needs to be better signage across the sites as patients often get lost.

We Did: Our volunteering service continues to recruit a huge number of volunteers who have a wayfinding role at key points across our sites. In addition, we will be taking a new approach to consistent signage as we move towards the opening of the Midland Metropolitan Hospital.