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Visionable is being upgraded this weekend

June 25, 2021

Visionable – the virtual consultation system we have been using across our Trust is being upgraded this weekend delivering on improvements to quality and stability.

The upgrade is due to take place on Saturday 26 June from 10pm and will involve an outage to Visionable lasting approximately 15 minutes. This upgrade window has been chosen specifically to occur out of hours to limit impact to clinics.

Improvements to Visionable following the upgrade will include:

  • Improvements to the user interface to make the system easier to use for both clinicians and patients.
  • Ability for patients to toggle between high resolution and standard definition video to support users in area with poor network coverage.
  • Improved mobile device support
  • Improvements to the clinic invitation emails
  • Improvements to screen sharing user interface
  • Improved audio performance and webcam stability

To find out more about these upgrades and how they might improve your virtual consultation, contact Kate Binnell-Rankin on email: Kate.b-rankin@nhs.net