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Upgrade affecting Unity clinical systems and processes: 24 January, 10pm – 1am

January 9, 2024

Please be aware an essential upgrade will be taking place on Wednesday 24 January from 10pm overnight until Thursday 25 January at 1am which will affect Unity clinical systems and processes. The upgrade provides the Trust with a long term supported version of the Rhapsody Integration Engine which provides the flow of activity messages between iPM PAS and Unity, electronic orders and results into Unity.

During this time Unity will remain available. However, the systems detailed below will be temporarily unavailable from 10pm until midnight for up to two hours:

  • iPM can be used as normal, HOWEVER, brand new patients to the trust should be allocated a prenumbered RXK label and iPM updated as per ED BC plans for new patients not already on iPM. The allocated RXK number will become the patients actual RXK number, and can be used immediately for ordering any diagnostic investigations via the BCP processes.
  • Patients new to the Trust will not be visible in Medisoft – full BCP required.
  • Orders placed in Unity will not go to Radiology/Pathology during this time but will be sent once the systems come back up – BCP required.
  • New results will not be visible in Unity during this time but will be sent once the systems come back up.
  • Inpatients admitted from ED will not show up in iPM until the systems are back up.
  • Inpatients transferred between Wards will show on Capman and Unity but not on iPM until the systems are back up.
  • Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
  • Any new baby registrations will not be able to be completed until the systems are back up – BCP required.

Colleagues will need to ensure they revert to BCPs for blood tests and Imaging requests during this time. Other Unity functionality such as documentation and Meds Admin will not be affected by this activity. Desktop alerts will be issued advising colleagues about the planned downtime.