Unity – Results Only Encounters

September 23, 2021

Encounters in Unity with an encounter type of ‘Results Only’ are used to show documents, radiology reports and certain other results in Unity, they are clearly identified as ‘Results Only’ in the encounter search and will have an encounter FIN of ‘RES_RXK Number’ or ‘DOC_RXK Number’ as illustrated below.

These encounters are created when external documents such as radiology reports are sent in to Unity.  However, these encounters must not be used for placing orders and requests against as they will not get communicated to the receiving department.

Unity now includes a warning message that is presented to colleagues if an order is attempted against a ‘results only’ encounter, the following alert will be displayed and any unsigned orders will be removed from the orders scratchpad automatically.

To place an order or request, always ensure you have the appropriate encounter selected – it is recommended to select from a patient list, or worklist (such as Care Compass or Doctors Worklist) to ensure the appropriate encounter is selected