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Unity printing maintenance: 16 May, 10pm – 11pm

April 16, 2024

Please be aware essential Unity maintenance will be taking place on Wednesday 16 May to ensure the supporting infrastructure remains secure and security compliant. The work is scheduled to begin at 10pm for approximately one hour and should be completed by 11pm.

During this time Unity will remain fully available; however from 10pm until 11pm on Wednesday 16 May Unity printing will be unavailable for up to 60 minutes at the following site locations:

  • Sandwell – all areas
  • City – all areas
  • BMEC – all areas
  • BTC – all areas

o This will affect specimen label, requisition, and pharmacy printing.

o Any print jobs submitted during this time will be held and printed once the print servers come back online.

If clinical staff are due to collect a sample between time above, we would advise them to wait until specimen labelling functionality returns. If staff have a very urgent specimen to collect that cannot wait to collect and send to pathology, then a manual pathology request form will need to be completed and sent with the sample. It is envisaged that this requirement will be rare and unlikely at those times.

The activity will be closely monitored by our IT support teams.

As always, should you have any further queries then please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk.