Unity maintenance: 2 November, 3.30am – 7am

October 31, 2023

Please be aware an essential Unity maintenance will be taking place on Thursday 2 November from 3.30am to 7am to ensure the Trust’s EPR system remains up to date and compliant. The work is being carried out by our support vendor Cerner and is scheduled to begin at 3.30am for approximately 3.5 hours and should be completed by 7am.

During this time Unity will remain available; however, between 6am to 6.30am Thursday 2 November Unity users will be required to log off the system and log straight back in to allow the installation of a new update. Colleagues will receive a fifteen-minute count down warning within Unity prior to being forcibly logged off.

The activity will be closely monitored by our support vendor and IT support teams and desktop alert updates will also be issued.

As always, should you have any further queries then please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Service Desk Live Chat Chat with the IT Service Desk.