National staff survey – 32 per cent of colleagues have already had their say

November 6, 2020

32 per cent of colleagues in the organisation have now responded to the annual NHS Staff Survey. The survey allows our Trust to see what issues colleagues raise and understand how to make improvements. In order to ensure that any changes made as a result truly reflect the views of all colleagues, we need more of you to have your say.

The national survey is mandatory for all NHS organisations and the results inform national initiatives that can help support improvements in staff experience and well-being. Importantly we are able to benchmark our results against other organisations. This helps us to see where we excel compared to other, similar organisations and also where we are not as good as some other Trusts. Looking at those Trusts that score more highly than us in certain areas will provide a good way of us to learn from other high performing organisations.

The results are also used by NHS England to support national assessments of quality and safety and the Care Quality Commission uses the results to inform their Intelligent Monitoring work to help to decide who, where and what to inspect.

Every member of staff has been given the opportunity to have their say. Surveys will be distributed predominantly through email with a small number of colleagues receiving papers copies. Please take the time to complete yours. The results will be reviewed and acted upon so we can make our organisation a great place to work. We had our highest response rate ever last year so let’s see if we can beat that!

If you are one of the first 100 people to respond you could win £200 worth of shopping vouchers. There will also be further opportunities to win; with £50 worth of shopping vouchers being available to six lucky winners!

Note: The email survey will come from survey@quality-health.co.uk (with the subject heading NHS Staff Survey 2020 Invitation: Sandwell and West Birmingham Hospitals NHS Trust). If you have not received your survey, please contact the communications team on ext. 5303 or email swbh.comms@nhs.net. The survey will be open until the end of November.