Star of the Week – Fran D’Souza, Advanced Physiotherapist

February 28, 2020

This week’s Star of the Week has been awarded to an advanced physiotherapist who went above and beyond the call of the duty in supporting a frail and elderly patient to be discharged.

Advanced Physiotherapist, Fran D’Souza was nominated for the weekly award by her colleague Hannah Jenns. Nominating Fran for the awards, she wrote, “Fran went the extra mile to ensure a frail elderly patient was able to be discharged home as planned, equipment needs changed at the last minute and it wasn’t possible for what was needed to go in on time. Fran kept everyone involved in the loop and reassured everyone. She went out of her way to collect and deliver equipment and then check in on the patient the morning after discharge to ensure all went smoothly.

“The patient involved was very pleased to be able to go home that day and it also prevented another unnecessary few days length of stay.”