Star of the week – Caroline Ndachangedzwa, Staff Nurse

January 17, 2020

Congratulations go to a staff nurse this week who not only embodied our nine care promises when caring for an end of life patient but also took the time to comfort and support a bereaved family.

Over the Christmas period when many of us were at home spending time with our families, Staff Nurse, Caroline Ndachangedzwa was hard at work filling in a bank shift at Leasowes Intermediate Care Centre in addition to her usual shift at Rowley Regis Hospital. Realising that an end of life patient was deteriorating quickly, Caroline sprung in to action to ensure the patient’s family were able to spend their final moments together.

Nominating Caroline for Star of the Week, HCA Neil Smallman wrote, “I was working a shift with Caroline at Leasowes.  We were upstairs working together where two palliative care patients have rooms, she identified that there was a decline in one of the patient’s health so rang the daughter, unfortunately the patient passed away but the the daughter was able to come in and spend time with them in the early hours of the morning. Caroline took the daughter into the relatives room and chatted to her for a good hour, about her parents and what they did and how they met so as Caroline put it would be ok for the lady to drive home safely. It is up there with the best bit of nursing I have witnessed in 25 years of caring.”

Accepting her award and beaming with pride, Caroline said, “It’s just part of the job, I’d do it for any one of my patients, but I want to say thank you to my colleagues, they’re amazing role models who have supported me every step of the way.”

If you have a colleague who you feel has gone above and beyond the call of duty and deserves recognition and has demonstrated our nine care promises, nominate them for the Star of the Week.