Safeguard Update: Retrospective Incidents

December 9, 2024

As we have successfully moved our services into MMUH, Safeguard has been updated in its entirety to reflect the new service locations. These include new naming conventions across our new services at MMUH, Sandwell and City Health Campus.

From a corporate and clinical governance perspective there may be times for legitimate reasons for incidents to be submitted against the old departments such as Sandwell Health Campus and City Health Campus. This functionality will be facilitated by the relevant Governance Teams below for you to be able to do so, as these options to report against the old depts are now unavailable on Safeguard web interface.

If you need to retrospectively report an incident at a location/department which is no longer available on Safeguard, please contact the relevant teams below to assist you.

If the incident has come to light via a legal investigation (claims or inquests) please contact: Legal Services swb-tr.SWBH-Team-LegalServices@nhs.net

If the incident has come to light via SJR , Mortality or Learning from Deaths reviews, please contact: Clinical Effectiveness swbh.learningfromdeaths@nhs.net

If you have retrospectively noted a clinical incident that needs reporting, or has come to light as part of a patient safety investigation, please contact:

Patient Safety Team swbh.patientsafety@nhs.net