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‘Right Care Right Person’ – assisting police with when to respond to incidents

March 4, 2024

Right Care Right Person (RCRP) has now launched across all NHS Trusts in the Black Country.

The approach is a process to assist police in making decisions about when it is appropriate for them to respond to incidents, including those that relate to people with mental health needs.

Please note, that the threshold for a police response to a mental health-related incident is:

  • to investigate a crime that has occurred or is occurring; or
  • to protect people, when there is a real and immediate risk to the life of a person, or of a person being subject to or at risk of serious harm.

As healthcare providers, we have been tasked with changing our practice and implementing due diligence before contacting police for support, and only to do so in the instances described above.

If you would like any further information or require advice, please contact the following teams below:

  • Lee Hurst, mental health lead, ext. 2677 or mobile 07977145610
  • Vulnerable adults team, ext. 8607
  • Mental health liaison team ext. 6063
  • Mental health liaison team (external): 0121 612 8607
  • Non emergency: 101 (in am emergency always call 999)