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Reporting connectivity issues with Freshwave

December 18, 2024

To ensure seamless mobile, 5G, and Wi-Fi connectivity for everyone, we’d like to remind you of the process for addressing any connectivity concerns.

If you experience mobile coverage issues at Midland Met, please:

  • Report the issue to the IT Service Desk immediately. Please contact IT via teams or ext. 4050.
  • Log issues only via the IT Service Desk rather than contacting individuals. This ensures your issue is properly tracked and resolved as quickly as possible.

It’s important to note that mobile signal issues can be fixed if they’re reported. Your cooperation in reporting connectivity concerns will help us to maintain a reliable service for everyone.