Optimistic about Unity optimisation

October 11, 2019

Please print this bulletin out and display in a prominent position in your ward/area and draw attention to it for all colleagues to read.

To help you get the best out of Unity we will continue to share top tips. Please take note of these helpful reminders as they may resolve an issue you have experienced.

When to create an inpatient encounter:

The only time that an inpatient encounter in IPM should be created is when patients are directly admitted to our inpatient bed base for example, for elective surgery or to wards with direct access pathways.

AMAA, SEAU, ADAU are classed as outpatient areas and therefore should only create outpatient encounters, not inpatient encounters.

When a patient is transferred to a ward:

When a patient is transferred to your ward, you must complete the transfer in CAPMAN so you can see the patient on Care Compass or within the doctor worklist.

Help using CapMan:

The quick reference guides (QRGs) to Unity including how best to use CAPMAN can be found here – https://connect2.swbh.nhs.uk/trustindigital/unity/qrg/

Help, I’ve made a mistake!

If you make an error in CAPMAN when transferring a patient from ED or any other ward, don’t panic, you don’t need to register the patient in IPM.

For help if you have transferred a patient to an incorrect ward follow this guide: http://myconnect.swbh.nhs.uk/wp-content/uploads/2019/10/HELP-Patient-Assigned-to-Wrong-Ward_Bed.pdf

For help if your patient isn’t on the transfer list follow this guide:  http://myconnect.swbh.nhs.uk/wp-content/uploads/2019/10/HELP-My-Patient-isnt-on-the-Transfer-List.pdf

Remember – you can contact your Super Users for help and advice or call ext. 4050 if you have issues with your device or use of Unity.