News Update: CQC visit to City Hospital on Monday 22 January

January 19, 2018

The Care Quality Commission (CQC) is undertaking a view of health and social care services across Birmingham and, as part of that review, they will be visiting some of our services on Monday. This is a new style review that looks at pathways across health and social care rather than focusing on a single organisation.

We expect CQC inspectors to be on site at City Hospital for most of the day and evening. Their focus is likely to be on the areas where our acute services and community services interact as well as our pathways with social care services. We expect that they will attend our acute assessment units, elderly care wards, ED, gastro / respiratory wards and our community wards at Sheldon. They could, of course, choose to go to anywhere on site.

If you see inspectors out and about on Monday, or if they visit your service, please do your best to make them feel welcome and answer their questions as openly and fully as you can. If you don’t know the answers to their questions please direct them to someone who can help.

Data requests from the CQC are being managed centrally, so if inspectors ask you for additional information please contact Sam Cattermole, Executive Assistant – Samantha.cattermole@nhs.net / ext 5536 – who will coordinate responses.

The inspection is a useful opportunity for us to share what works well and highlight our areas of good practice so that they can see how well we care for our patients and their families.