Network upgrade at City ED on 7 January, 4am

December 30, 2020

As part of our ongoing work to improve the network links across all sites, there is an essential maintenance taking place on Thursday 7 January from 4am affecting the emergency department at City.

The work is scheduled to begin at 4am and should be completed by 6.30am on Thursday 7 January. This will result in all networked IT services including Unity being temporarily unavailable for up to 30 minutes from 4am. Wi-Fi will also be unavailable for approximately 15 minutes from 4am – 4:15am.

This activity will affect City’s emergency department ground floor, first floor staff room and matron’s ground floor office. Colleagues will need to ensure they have saved their work prior to 4am to avoid losing unsaved work when the upgrade takes place. Desktop alerts will be issued from 3am reminding colleagues about the planned downtime. Please have BCPs in place; including full BCP for Unity with paper documents being required during this time.

Please be assured the activity will be closely monitored at all times and has been scheduled in the early hours to minimise impact when ED numbers are lower.

Please call the 24 hour IT service desk if you experience any prolonged issues after this time on ext. 4050 or 0121 507 4050 for home workers.