My part in Midland Met – Marc Ros Cisa, Clinical Change Manager

June 13, 2024

How long have you been at SWB and what is your current role?

I have worked at SWB for almost two years, previously in the clinical nurse practitioners’ team and now as a clinical change manager.

What part does your role contribute to the Midland Met project?

I am a clinical change manager who works in partnership with Dionne Mullings. Our primary objective is to standardise work processes across the Trust to provide the best possible care to our patients and their families.

To achieve this, we collaborate closely with various ward personnel, including nursing staff, healthcare assistants, doctors, physiotherapists, discharge coordinators, and matrons. We’re working to transition to Midland Met with a new rhythm of the day and high-quality ward and board rounds. We are confident that this will positively impact the level of care we provide to our patients and their families at Midland Met.

How are you preparing for the opening of Midland Met in your team?

We are very enthusiastic about moving to Midland Met. As clinical change managers, we are going into the wards and speaking with colleagues to see what we need to change to make their work easier.

We are addressing any doubts and queries about the new hospital. Plus, we’re encouraging teams that haven’t visited Midland Met to do that, so they are familiar with their areas before moving.

In what ways will our new hospital help to shape your role for the better?

My priority is to ensure that patients receive the best possible care and that we continue to be innovative in our approach to patient care. To support this, we are currently implementing changes that will enable us to achieve our goals related to the fundamentals of care and hospital standardisation when we move into Midland Met.

By improving our care processes before we relocate, we will be able to experience the benefits of these changes right from the start when our new acute hospital opens.

The biggest benefit that Midland Met will bring in your opinion is…

Innovation. Our new hospital will have a single emergency department equipped with larger assessment units and modern technology to improve the patient experience. The innovative approaches will also positively impact our colleagues, so I’m ready to move in 2024.

Have you been on a site tour?

Yes, and I loved it! I visited Midland Met and found it spacious, with logically located departments. The Winter Garden is beautiful, and the space will make a positive difference for colleagues and the communities we serve.