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Maintenance affecting Wi-Fi: Thursday 25 January, 11pm – 1am

January 12, 2024

Please be aware essential IT maintenance to the Trust’s Wi-Fi controllers is taking place from Thursday 25 January from 11pm overnight to Friday 26 January at 1am to help improve network stability.  This will take around two hours and will affect all wards and departments across the Trust.

During this time, any colleagues that access computers/devices via a LAN network cable, utilise a Trust mobile device via SWBHI Wi-Fi, and the Bleeps application should be unaffected.

For approximately 10 minutes at 11.15pm SWBH Wi-Fi will go off- line resulting in a brief loss of Internet connectivity, Unity and access of shared drives over Wi-Fi at all Trust locations which will affect WOWs, laptops and desktops.

  • If able to do so, please use an alternative device that connects via a LAN network ethernet cable.
  • We would recommend that colleagues save any work prior.
  • If you are required to record clinical care during this short outage, please try again once the Wifi is back (up to 10 minutes after the outage begins). If there is an urgent and pressing need to record care during these 10 minutes, please locate a device that is connected to the network with a LAN ethernet cable (such as a desktop PC) to make the record. If necessary contact the duty manager via (City bleep 5401 and Sandwell bleep 6216) for further guidance.
  • Colleagues who are emergency Bleep app users should not be affected; however, in the issues please revert to BCP and utilise a radio where possible.

Please be assured the security team will ensure radios are available for collection for our EMRT, duty managers and outreach teams if required. These must be returned straight afterwards.