Latest Oracle ERP Cloud news

April 9, 2018

Overall Status Progression
Finance and Procurement both went live by their target go-live dates.

Highlights & Concerns
There are a number of issues facing requisitioners in submitting requisitions with incorrect approvers and performance issues that affects the authorisation hierarchy showing on screen.

What is next?
Oracle are working on the issues on the system on behalf of the Trust.  In the interim please read the guidance notes below regarding the hierarchy and also contact the Oracle ERP team if other issues are identified.

Guidance Notes
At the requisition stage the requisitioner needs to click on ‘Manage Approvers’ this will either produce an error, or show the approval hierarchy.  If the error shows, press back and try the ‘Manage Approvers’ again. We have found this can take 3-4 attempts to work, which is extremely frustrating but will ensure the requisition proceeds to the approval stage (which doesn’t appear to have any issues). If the hierarchy is not shown or isn’t correct for your own hierarchy, please contact the finance systems team and we will fix the issue before submitting the requisition. We are getting a number of requests and are prioritising key areas.