Keeping you safe with security training across our SWB Estate

January 24, 2025

As part of the continued work in reducing the potential of violence and aggression across our SWB sites, our vigilant security officers are undertaking their annual CPI training.

CPI training (restraint training) highlights safety, consistency, and restraints – as a last resort. The training enables our security team to identify and understand aggressive behaviours so they can not only create a safer environment from the outset of their work, but de-escalate and adjust their own behaviour as they see situations arising. It’s imperative that as a Trust we confidently rely on the decision-making skills our security officers have developed to respond appropriately and ensure the safest outcome for all involved.

CPI training is certified with the Restraint Reduction Network and approved by the Bild Association of Certified Training. This program can also be customised, allowing for adjustments to training based on individual roles and risk levels. This enables colleagues that regularly encounter complex or dangerous behaviours to gain the skills to confidently mitigate the risk.

Ian Oliver, Head of Soft FM, commented: “Our security team have voiced their request for more support and training. We’re proud to invest in our security officers’ personal development. Not only, can this make the team feel more valued, but helps create a safer environment for our colleagues, patients and visitors. We are also encouraging our #Bekind campaign, reminding individuals that security are ordinary people behind the uniform.

“Additionally, we’re bringing a much-needed visible presence to our ED departments, to prioritise the safety of everyone.”