Planned IT maintenance work Saturday 15 December: 6am-9am

December 14, 2018

Planned maintenance work is taking place tomorrow, Saturday 15 December, between 6am and 9am on the IT switches at Sandwell and City. We expect that any outage would only affect IT systems and VOIP (desk) phones for a short period of time (5 minutes). The schedule of maintenance for certain areas is below. Wards will be affected between 7:30am and 9am. You are advised to save your work ahead of the scheduled maintenance time as your PC will log out. Night shift colleagues must collect a radio for your area tonight as back up should the phones fail.

Sandwell General Hospital

06:30: ED, Critical Care and Theatres

06:45: AMU and Community (this should not affect external community sites)

07:00: Pathology

07:15: Pharmacy

07:30: Radiography

Wards are likely to affected for a short period between 07:30 and 09:00

City Hospital

06:15: BTC and DGM building (no scheduled clinical activity)

Telecomms

VOIP (desk) phones will go down cross-site at 6:45am.

Desktop alerts will be issued as maintenance is completed.

Should there be ongoing issues please contact IT Servicedesk on 4050 or via the portal on Connect.