IT service desk now available on MS Teams

July 21, 2022

Waiting on the phone when you’re in desperate need of IT support can be frustrating, especially if you hit problems first thing in the morning when the service is busiest. But you will be pleased to know you can have an IT expert on hand in a matter of moments if you use the newly launched live chat function.

If you need some help and advice from the IT service desk, simply open MS Teams and search for  ‘Service Desk Live Chat’, or alternatively, bookmark the link below.

Chat with the IT Service Desk.

The new live chat function does not replace other means to contact IT, colleagues can still phone the department on ext. 4050 or walk-in to the department.