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IT remedial work at City Hospital tonight

August 22, 2018

Dear colleague,

I am writing to apologise for another IT issue at City today and the inconvenience caused. Following today’s IT failure and intermittent problems, in conjunction with our network supplier BT, we are undertaking some remedial work this evening to rectify the problem.

At 1900 (7pm) there will be a short break in service to external services of approximately 1 minute. This will affect the following systems:

  • Badgernet Maternity
  • iPM (Lorenzo)
  • ORMIS
  • Internet access
  • ESR

At 2100 (9pm) there will be a further break to external services of approximately 1 minute, to carry out further remedial work.

There will be no need to restart your PCs after the 1 minute breaks. You will however, need to remove your smartcards and re-insert them to authenticate and restart systems. In the case of Badgernet Maternity, you will need to close the application and start it again.

Sandwell site will not affected by this remedial work.

Thank you for your patience.

Best wishes

Rachel Barlow, Chief Operating Officer