IT maintenance at City and Sandwell affecting Wi-Fi: 8 June, 6am – 9 June, 7am

June 7, 2022

Please be aware an essential IT maintenance to the Trust’s Wi-Fi controllers is taking place from Wednesday 8 June, 6am – Thursday 9 June, 7am in preparation for the addition of a new Wi-Fi service Government Gateway.  This will be carried out over three mornings from 6.30am – 7am to limit impact to the affected wards and departments at Sandwell and City.

During this time, any colleagues that access computers/devices via a LAN network cable will be unaffected. 

For approximately 5 minutes each Wi-Fi access point will go off- line resulting in a brief loss of Wi-Fi, Internet connectivity, Unity and access of shared drives over Wi-Fi.

• If able to do so, please use an alternative device that connects via a LAN network ethernet cable.
• We would recommend that colleagues save any work before their pre-agreed timeslot.
• If you are required to record clinical care and unable to do so during this time then please revert to your BCP and utilise your 724 machine; or contact the duty manager via (City bleep 5401 and Sandwell bleep 6216) for guidance.
• Colleagues who are emergency bleep app users should revert to BCP and utilise a radio where possible; although the impact to Bleeps should be minimal.

Please be assured key leads have already been informed by Informatics with pre-agreed timeslots as per the Rollout Schedule detailed below to minimise impact.

The activity will be closely monitored throughout and at completion.

Please do call the IT service desk on ext. 4050 or 0121 507 4050 should you have any further queries.