IT maintenance affecting Unity messaging 4 April from 7.30pm

April 1, 2022

Please be aware essential IT maintenance is taking place on Monday 4 April from 7.30pm – 9.30pm by our support vendor Cerner to carry out emergency hardware replacement activity which will affect Unity messaging.

Please be assured Unity will remain fully available; however during the activity the interfaces will be required to be failed over and back again. This will result in a slight delay at 7.30pm and 9pm of approximately 5 minutes with Unity iPM electronic orders and results messaging being processed.

This will result in minor delays of new inpatient admissions from ED, ward transfers into iPM, inpatient discharges into iPM, and imaging and pathology new orders.

Desktop alerts will be issued from 6pm advising colleagues about the maintenance and at completion. The activity will be closely monitored at all times by Cerner and our IT Support Teams.

Should you have any further queries or experience any issues after the maintenance please contact the 24 hour IT Service Desk on ext. 4050 or 0121 507 4050 for home workers and the duty manager.