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Important IT update on 25 November, 5am affecting multiple IT systems

November 17, 2020

Please be aware there is essential third party IT maintenance taking place on Wednesday 25 November from 5am affecting multiple IT systems. The work is scheduled to begin at 5am and should be completed by 6am.This will result in the systems detailed below being temporarily unavailable for up to 45 minutes:

  • Patients new to the Trust will not be able to be registered on iPM (Lorenzo) and FirstNet – full BCP required.
  • Patients new to the Trust will not be able to be visible in Medisoft – full BCP required.
  • Inpatients admitted from ED will not show up in iPM until the systems are back up.
  • Inpatients transferred between Wards will show on Capman but not on iPM until the systems are back up.
  • Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
  • Any new baby registrations will not be able to be completed until the systems are back up.
  • Ormis Theatre system will not be available – BCP required.

Note: Other Unity functionality will not be affected by this activity. Desktop alerts will be issued from 4am reminding colleagues about the planned downtime.

 Please be assured the activity will be closely monitored at all times.

Please do call the 24 hour IT service desk if you experience any prolonged issues after this time on ext. 4050 or 0121 507 4050 for home workers.