Heartbeat: Tip of the week helps to optimise Unity

July 3, 2020

We may have launched Unity last September, but for the past few months, we have focused on optimisation in the form of our Unity Tip of the Week.

Since go-live, Unity has revolutionised the way the majority of our clinical colleagues work across our Trust.

However, we found many end-users were not utilising all of the benefits of Unity which is where the Tip of the Week concept originated from.

“Unity can be simple to use, but the challenge is to enter structured data, such as medications, in the correct location to get the full benefits from the system,” said Ash Sharma, Chief Clinical Information Officer.

“With this in mind, we came up with a method to allow colleagues to share their learning from our EPR.”

Unity Tip of the Week allows users to share quick wins or top tips they have for using Unity in their ward, area or department which enhances the user experience for all.

“Over the past couple of months we have been receiving numerous fantastic tips from the labelling of blood bottles to easier ways of accessing GP records in Unity,” said Leong Lee, Consultant Interventional Cardiologist and Clinical Safety Officer.

“All of the tips so far have made a massive difference to the user experience. They have resulted in staff being able to complete processes faster whilst learning better and more efficient ways of working.

“Since we introduced this initiative in March optimisation of Unity has become clearer allowing us to make the most effective use of our EPR. This has benefitted us enormously in the current situation with helping clinicians have virtual consultations, for instance.”

Though Unity Tip of the Week has been an initial triumph, Leong wants to maintain the success of the project and is urging everyone to continue submitting their tips.

“Colleagues are reaping the rewards of our EPR, but we believe there are many more opportunities for us to optimise Unity, which is where we need your help. I’m encouraging colleagues at all levels across the Trust to suggest any tips. All suggestions are welcome, no matter the size or complexity!”