Heartbeat: Mum says thanks to caring ED staff

July 19, 2019

Losing a child is devastating, and for mum Teresa Spencer, it was just that, but through her grief she was determined to make sure that those who fought to save her daughter Natalie’s life were thanked, and nominated for a Star Award.

Natalie collapsed at her mum’s house after spending a pleasant evening, and after receiving emergency care from West Midlands Ambulance Service paramedics, was rushed to City hospital where A&E colleagues Dr Mohamed Khan, Sister Pamela Bradley-Lake, Charge Nurse Terry Ma and Staff Nurse Mohamed Saleem battled to save her life. Sadly they lost the fight and Natalie died.

Teresa said: “As you can imagine, everything that night is a blur, but I do remember after coming to City Hospital that a team was working on Natalie, trying so hard to save her. My sister and I were shown into the visitor’s room, and the staff on duty were fantastic, trying to reassure us the best they could, offering us refreshments, and being so kind. Sadly at 26 minutes past midnight on 14 April, my beautiful girl passed away.

“I then remember being told that Natalie had passed, and you can imagine the pain my sister and I felt, and still do, but all I wanted was to hold my daughter, and the staff made that possible for me, and gave me as much time as I needed, which was very kind. My heartfelt thanks go out to the staff on duty in A&E that evening.”

Following Natalie’s funeral a collection was made and Teresa was pleased to donate £100 to Your Trust charity in memory of Natalie.