Getting everyone in the Loop!
November 4, 2022
Loop is our new app that allows you to view rosters, book annual leave and bank shifts and take control of your work life from the palm of your hand – click here to find out more!
General FAQs:
How does this affect you? – All doctors will already have received their login details, please ensure you have signed up and logged in to Loop. There will be a phased rollout for nursing teams and colleagues will receive an email with their account details once their area goes live.
How do I get my login details? – If you are a doctor, then you should already have your details emailed over, if you are unsure if this has happened you can contact our help desk on swbh.allocatequeries-helpdesk@nhs.net, however, if you are a nurse then you will be contact when your area goes live.
How do I use the Loop App? – Please see the Allocate Page on Connect with user guides on booking shifts, expressing interest and all other features on the app.
Should you have any issues downloading the Loop App please contact the IT Service desk on ext. 4050 or by contacting the Chat with the IT Service Desk.
Are your details up to date? All colleagues must ensure their contact details on ESR are up to date. If your details are incorrect, please ensure they are updated.
Your contact number and address can be updated by:
- Logging into ESR
- Clicking on the ‘My Personal Information’ drop down on the main page
- Click on ‘Update my contact details’
For support with updating these details please see managing personal details information sheet.
For further information about Loop including user guides for logging into the app, finding available bank shifts plus much more please visit the Loop connect pages by clicking here.