Essential Unity system upgrade affecting Unity interface messaging service: 3 March, 11.30pm
February 24, 2022
Please be aware that an essential Unity system upgrade is taking place on Thursday 3 March, 7pm until Friday 4 March, 1am by our support vendor Cerner to our software.
Unity will remain fully available however, once the software upgrade is complete a rolling cycle of the Unity services will be required at around 11.30pm resulting in 10 minutes Unity interface messaging downtime. This will affect the following services which will be subject to a short delay:
- Patients new to the Trust will be able to be registered on iPM (Lorenzo) but not visible in FirstNet
- Patients new to BMEC FirstNet will not be visible in Medisoft
- Orders placed in Unity will not go to Radiology/Pathology during this time but will be sent once the systems come back up
- New results will not be visible in Unity during this time but will be sent once the systems come back up.
- Inpatients admitted from ED will not show up in iPM until the systems are back up.
- Inpatients transferred between Wards will show on Capman but not on iPM until the systems are back up.
- Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
The activity will be closely monitored and desktop alerts will be issued from 10:30pm to remind colleagues and at completion.
Note: This will affect all staff working on night shift on Thursday 3 March
Please do call the 24-hour IT service desk if you have any queries on this on ext. 4050 or 0121 507 4050.