Essential Maintenance affecting the HIE Portal taking place on Wednesday 31 March from 5pm

March 31, 2021

There is an essential maintenance taking place on Wednesday 31 March to the HIE Portal in order for a fix to be applied to rectify an issue with discharge letters showing as corrupted in HIE from Unity.

This will result in the HIE Portal that displays Unity and GP information being unavailable for up to 15 minutes from approximately 5pm on Wednesday 31 March. Please be assured GPs have alternate means to view this information via the ICE system. Trust clinicians only use HIE for supplementary GP information on occasions.

Please be assured the activity will be closely monitored and will be validated by the Trust once implemented to confirm successful implementation.

We apologise for any inconvenience this may cause.