Essential maintenance affecting Pathology service: 17 October, 11am – 5pm

October 14, 2021

Please be aware that an essential IT infrastructure maintenance is taking place on Sunday 17 October between 11am and 5pm by our supporting vendor affecting the pathology service at City and Sandwell sites.

During the maintenance, Unity will remain fully available; however colleagues will need to revert to requesting pathology tests on paper forms as well as on Unity.

Paper requests will be required to process pathology samples during the maintenance period and as soon as the maintenance is complete, orders will be booked in electronically and reported through to message centre ready for endorsement. Urgent results will be phoned through.

The activity will be closely monitored at all times and desk top alerts will be issued advising colleagues of the need to revert to BCP for requesting pathology tests during the maintenance.

Should you have any further queries then please do call the IT service desk on ext. 4050 or 0121 507 4050 for home workers.