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Desktop and laptop patching from 9am, 10 March

March 3, 2021

The Trust are continuing to increase the patching levels on all computers to help reduce the likelihood that cyber-attacks are successful and to improve the performance of desktops and laptops.

  • Informatics will be doing this on a monthly basis.
  • There will be 5 deployments based upon your laptop/desktop hostname/asset number spaced over 2 weeks.
  • To find your hostname please go to your desktop where you will find the Hostname icon, double clicking that will open a window that displays your details. Alternatively look for your asset sticker.
    • Machines ending in 0,1 will be patched on the first Wednesday
    • Machines ending in 2,3 on the following Friday
    • Machines ending in 4,5 on the following Monday
    • Machines ending in 6,7 on the Wednesday
    • Machines ending in 8,9 on the following Friday
  • When your computer is in its patching phase it will download the updates and may need rebooting.
  • You will be given a message about rebooting allowing you time to finish what you are doing and save your work.
  • Reboots can be deferred for two hours up to three occasions. However in order to ensure the laptop/desktop remains compliant it will reboot 8 hours after the first deferral if it hasn’t been permitted before then.

As always, should you experience any issues with your computer/laptop during or after the updates then please contact the 24 hour IT Service Desk on ext. 4050 or 0121 507 4050 for home workers.