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Action required: Network upgrade on City Main Spine taking place on Thursday 1 October from 11pm 

September 28, 2020

As part of our ongoing work to improve the network links across all sites, there is a planned upgrade taking place on Thursday 1 October from 11pm affecting the main spine at City Hospital. The work is scheduled to begin at 11pm and should be completed by 11:55pm. This will result in all networked IT services including Unity being temporarily unavailable for up to 10 minutes at 11pm.

Colleagues will need to ensure they have saved their work prior to 11pm to avoid losing unsaved worked when the upgrade takes place. Desktop alerts will be issued from 10pm reminding colleagues about the planned downtime.  If colleagues connect via WiFi then all IT services will remain available as normal.

Please be assured the activity will be closely monitored at all times.

Please call the 24 hour IT service desk if you experience any prolonged issues after this time on ext. 4050 or 0121 507 4050 for home workers.