National speak up month – simple things done well

October 26, 2018

We’re supporting Speak Up Month this October: a national campaign by the National Guardian’s Office, which calls on NHS organisations to increase awareness of how colleagues can raise concerns at work.

Thank you to everyone who took part in the ‘simple things done well’ survey as part of our Speak Up Day last month.

Your feedback told us that your top three priorities are

• IT that works everyday
• More flexible working approaches
• Improved communication about change

Suggested solutions and ideas have also been put forward and include:

• Ensuring there is a proper process in place for testing and replacing faulty equipment in a timely manner
• Every computer in clinical areas being setup with access to all clinical systems to ensure staff have easy access to IT
• IT support in community sites to be treated with the same urgency as the acute sites to prevent delays to care.

This month’s Heartbeat will tell you how we are making improvements on the issues raised.