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SystmOne Users: Support our development request to transform patient communication

January 21, 2019

We are calling on the support of all SystmOne users to help vote through a change in the community patient management system.

Recently, our Trust led a development request which was successfully implemented in SystmOne, allowing outcome letters to be emailed directly to patients rather than having to be posted.  This simple change is transforming the way we communicate with patients and we are keen to take it to the next level.

We have submitted a further change request to the developers of SystmOne (TPP).  This change would mean that we would then be able to email appointment letters as well as outcome letters to patients, which, would not only reduce the time it takes for letters to reach patients, but also reduce the immense cost of postage as well as the carbon footprint of our correspondence.  The changes we need your help to push through wouldn’t simply benefit our workplace, they would also benefit every Trust and organisation that uses SystmOne.

All we need you to do is take a moment of your time when you are next logged into SystmOne to find our development request and to click a button to show you support the request.

We need 700 votes to help push this request through so every single vote counts!  For those of you that have access to more than one SystmOne unit – you can vote up to 4 times.

Please follow the steps below to show your support.

  1. Login to SystmOne
  2. Click on System at the top then Development requests

3. Take the tick out of own requests only (if it is ticked), enter the reference code – db920000, click on ‘Refresh’, click ‘yes I do support this development’

SystmOne Users – Voting for development request