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Multi-Factor Authentication (MFA) mandate – are you enroled?

July 1, 2024

The enrolment of MFA is an NHS England national mandate which means that all members of staff will need to be enrolled onto MFA.

Note: Failure to complete the enrolment of MFA will result in colleagues not being able to access their Microsoft programs which includes Teams, emails and SharePoint until they’re enrolled.

Why is MFA important to the NHS?

Cyberattacks on electronic health records and other systems pose a risk to patient privacy because hackers could access sensitive information, potentially causing harm to patient safety and care delivery. Hackers can use ransomware viruses to hold medical records or devices hostage, risking your access to vital tools and information.

Need support to enrol onto MFA?

We will be offering drop-in sessions at the IT department at the following locations to help with the process:

  • Trinity House, corridor B, Sandwell, Monday – Friday, 8am – 5pm
  • 1st floor, pain management corridor, City, Monday – Friday, 9am – 5pm
  • 1st floor, archer ward (admin corridor), Rowley, Monday – Friday, 8.30am – 4pm

Alternatively, there are also virtual drop-in sessions that staff can attend via teams until Friday 5 July:

There is also a step-by-step user guide available here for members of staff to follow.

For more information please chat with the IT Service Desk.