Winter Ambition 2023

November 27, 2023

After weeks of sustained pressure, particularly on our emergency departments, resulting in a critical incident, Winter Ambition is concerned with making things better for you and better for our patients.

We will be starting with two action weeks, one at City Hospital (w/c 27 November) and one at Sandwell Hospital (w/c 4 December) The action weeks will see dedicated teams of people, including the executive team, focused on resolving any issues as quickly as possible, to maintain excellent patient flow throughout the hospital.

You won’t need to do anything differently during the week, but it should feel more focussed with regular updates on how we are performing.

Be sure to watch a video from Group Director of Operations for Medicine and Emergency Care, Dave Byrne and Group Director of Nursing, Deb Fretwell explaining more about Winter Ambition.

Weeks of working under sustained pressure have an impact on both staff morale and patient experience, we can, and we must do better.

Currently:

37% of our ambulances aren’t offloaded within 30 minutes
70% of patients have seen a doctor after an hour of arriving at ED
376 minutes is the average amount of time someone spends in ED
56% of our patients are discharged after 5pm

Some of the things we will be looking at during the focus weeks are:

Adherence to rhythm of the day
Number of patients to the discharge lounge before 8am (aim 2)
Number of patients to the discharge lounge before 10am (aim 10)
Number of potential discharges remaining at 4pm (aim zero)
Total number of discharges per day
TTOs timings

It’s not just about having these weeks and then going back to our usual ways of working – it’s about taking learning and implementing it into our business as usual and we want your feedback about what works and what doesn’t. Please do speak to your leadership teams, or if you prefer to feedback anonymously, you can do so here: https://www.surveymonkey.com/r/Winterambition