Unity maintenance: 27 November from 10.30pm overnight to 2.30am

November 27, 2023

Please be aware an essential Unity maintenance will be taking place on Monday 27 November as a requirement for the forthcoming Unity planned downtime activity. The work is being carried out by our support vendor Cerner and is scheduled to begin at 10.30pm for approximately four hours and should be completed by 2.30am on Tuesday 28 November.

During this time Unity should remain fully available; however, Unity Reporting (PI Explorer)/Business Objects Reporting will be unavailable for up to three hours from 10.30pm.

As part of this activity, the Trust will not have any resilience in place for all Unity services if an unexpected issue were to occur and we go into unplanned Unity downtime. We would therefore recommend that all areas have their business continuity plans and 724 Unity downtime computers on standby during the above time.

The activity will be closely monitored by Cerner and IT support teams and will be supported by desk top alerts which will be issued from 9pm.

As always, should you have any further queries then please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk