Clinical support system maintenance: 6 November, 7am – 7.30am

October 30, 2023

An essential CSS (clinical support system) maintenance will be taking place on Monday 6 November to ensure the Trust’s system remains stable. The work is being carried out by IT and is scheduled to begin at 7am for approximately 30 minutes and should be completed by 7.30am.

During this time colleagues using CSS may experience brief disconnections and be forcibly logged off the system but will be able to log straight back in.

We would recommend colleagues try not to upload documents into CSS, access the ‘CDA’ icon in Unity to view historical patient records, or complete eOutcomes from the link in Unity between 6.55am and 7.05am. This timeslot has been chosen as a quieter time operationally to minimise impact.

The activity will be closely monitored by our IT support teams.

As always, should you have any further queries please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk.