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Unity clinical systems and processes affected by clock change: 29 October, 12.45am BST to 1.30am GMT

October 26, 2023

Clocks are set to go back this month on Sunday 29 October, please be assured Unity will remain fully available. However, because all of our systems are not yet aligned we are asking you to take note of the following:

For up to 75 minutes:

  • New patients will not be able to be registered on iPM (Lorenzo) and FirstNet – full BCP required.
  • Medisoft will not show new patients – full BCP required.
  • Radiology/pathology orders placed in Unity will be queued and not delivered until 1am GMT. – BCP required.
  • New results will not be visible in Unity during this time but will be sent once the systems come back up.
  • Inpatients admitted from ED will not show up in iPM until the systems are back up.
  • Inpatients transferred between wards will show on Capman but not on iPM until the systems are back up.
  • Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
  • Any new baby registrations will not be able to be completed until the systems are back up.

Colleagues will need to ensure they revert to BCPs for Blood Tests and Imaging requests during this time. The lab will phone out any urgent or abnormal results to the requestor during this time. Other Unity functionality such as documentation and Meds Admin will not be affected by this activity. Desktop alerts will be issued from 6pm on Saturday evening reminding colleagues about the planned downtime.

Please also be aware that colleagues may also see the following message if a clinical action was scheduled to take place between 1am to 1:59am on Sunday 29 October, you may see the following message, highlighting an inconsistency in times.

Ambiguous time message

This dialog could appear for some users after the time change occurs.  Please note this is not an error and perfectly normal.

If a clinical action is scheduled to occur during the duplicate hour (from 1am to 1.59am) a user could potentially get this popup.

Select “Daylight” if the action is to take place in the FIRST 1.00 to 1.59 hour

Select “Standard” if the action is to take place in the SECOND 1.00 to 1.59 hour

Please be assured the activity will be closely monitored at all times.

Should you have any further queries then please contact your line manager in the first instance or the IT Service desk on ext. 4050 or by contacting the Chat with the IT Service Desk.