Skip to content Skip to main menu Skip to utility menu

Unity upgrade: 8 June, 10pm – 9 June, 3am

June 7, 2023

Please be aware an essential Unity upgrade will be taking place on Thursday 8 June, 10pm to Friday 9 June, 3am to ensure the Trust’s EPR system remains up to date and compliant. The work is scheduled for approximately five hours.

During this time Unity will remain available; however, at approximately 9.45pm on Thursday 8 June, Unity users will be required to log off the system and log straight back in to allow the installation of the new update. Colleagues will receive a fifteen-minute count down warning within Unity prior to being forcibly logged off at 10pm. 

From 11pm to 11.45pm there will be a 45 minute delay to Unity electronic orders and messaging as detailed below:

  • Patients new to the Trust will not be able to be registered on iPM (Lorenzo) and FirstNet – full BCP required.
  • Patients new to the Trust will not be able to be visible in Medisoft – full BCP required.
  • Orders placed in Unity will not go to radiology/pathology during this time but will be sent once the systems come back up – BCP required.
  • New results will not be visible in Unity during this time but will be sent once the systems come back up.
  • Inpatients admitted from ED will not show up in iPM until the systems are back up.
  • Inpatients transferred between Wards will show on Capman but not on iPM until the systems are back up.
  • Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
  • Any new baby registrations will not be able to be completed until the systems are back up.

Colleagues would need to ensure they revert to BCPs for blood tests and imaging requests during this time. iLAB will be enabled will be enabled by our support partner BCPS during this time. Other Unity functionality such as documentation and meds admin will not be affected by this activity.

Once messaging is restored at 11:45pm all queued messages will be sent. 

To allow eOutcome and the CDA icon to launch correctly from Unity after this upgrade,  the CSS code will be updated to work with Microsoft Edge browser. Historical patient activity/results will be unavailable for 2 hours from 11pm until 1am.

At 2.50am on Friday 9 June Unity users will again be required to log off the system and log straight back in with the same fifteen-minute count down warning prior to being forcibly logged off at 3.05am.

Unity functionality will remain the same; however users will notice some minor cosmetic differences such as the colour and design of some boxes. Comparison below:

 Powerchart Currently:

Powerchart after the upgrade:

The activity will be closely monitored by our support vendor and IT support teams and desktop alert updates will also be issued.

As always, should you have any further queries then please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk.