Why the NHS Staff Survey matters

October 4, 2022

The more colleagues know they are being listened to and that the organisation is acting on their feedback, the better the outcomes for us and our patients. A lot of good work is going on but there is always room to do more to ensure the best experience for all of us, regardless of where we work.

Despite the pressures of the pandemic, in 2021 more than 2,900 (39 per cent) of you completed the Staff Survey. This was really appreciated, and we hope even more will be able to do so this year. After the unique demands of the last few years, it is more important than ever that you can share your views on your working experience and how it can be improved.

The NHS Staff Survey is a rich source of data to support and understand our NHS people’s working experiences. The data is publicly available on the NHS Staff Survey website and is well used by a wide range of organisations such as NHS England and the CQC. You can find out more about the survey here.

It is important that SWB colleagues from all backgrounds and experiences take part in the survey as we each have a voice that counts. Please do take time to watch this short video by Chief Executive, Richard Beeken who explains why giving your feedback is important.

Many of you will have received an invitation via email to your NHS account from insightandfeedback@iqvia.com. Colleagues in catering, transport, portering and domestic/ward services will have received paper copies with a freepost envelope to send the feedback straight to Quality Health.

If you have any queries or have not received your survey please contact Quality Health Monday to Friday 9am – 5pm on 0800 783 1775 or helpline@quality-health.co.uk.

 The survey will close on Friday 25 November.