Essential upgrade affecting Unity downtime viewer application: 29 September
September 27, 2022
There is an essential upgrade affecting the Unity 724 downtime viewer application (this is the business continuity for Unity) planned to take place on Thursday 29 September between 8am and 4pm.
During this time Unity will remain fully available. Between 8am and 4pm the Unity 724 downtime viewer application will be available but the data available will be from 8am and prior. Changes made in Unity will not reflect in 724 until the essential upgrade has been completed.
To ensure that the Trust can deal with any unforeseen unplanned downtime to Unity during this time the following steps must be taken by all colleagues to ensure that:
- All 724 boxes (the supporting paperwork that is used during a downtime) are fully stocked and available and staff know what to do with them.
- Prior to 8am, please print off a handover sheet for your patients and make sure you keep this up to date, annotating any key changes to the care and mediations for your patients throughout that day. These annotations will be needed in case of Unity downtime during the period that 724 is also down.
Desktop alerts will also be issued from 7am advising colleagues of the upgrade and as it progresses throughout the day.
Should you have any queries on this 724 activity then please liaise with your line manager or contact the Senior Capacity Manager Rob Reynolds on 4880 in the first instance or contact the IT Service Desk on ext. 4050 or 0121 507 4050 for home workers.