IT upgrade affecting access to CSS within Unity: 7 July, 9pm – 12am

July 4, 2022

Please be aware an essential IT upgrade to publish the latest release of the CSS (Clinical Support System) website is taking place on the evening of Thursday 7 July, 9pm to 12am (midnight).

During this time Unity will remain fully available. However, access to historic patient data will be unavailable for up to 2 hours from 9.30pm – 11.30pm.

Any colleagues accessing the ‘CDA’ icon from the Unity tool bar will be presented with a “Page Unavailable message”. This will not affect any other function in Unity. The HIE access to GP records will still be available.

Direct access to the CSS application from Connect will also be unavailable giving the same “Page Unavailable message”.

Please do call the IT service desk on ext 4050 or 0121 507 4050 if you have any further queries.