Resetting the Standard – unprecedented levels of pressure and activity across sites as Reset Week launches

May 10, 2022

The first day of Reset Week got off to a challenging start with ‘Magic Monday’ with colleagues battling unprecedented levels of activity and significant pressures across the Trust whilst also working to progress discharges.

With focussed support and a renewed vigour, colleagues have been questioning ‘Why not home? Why not today?’ understanding that patients who do not need to be in hospital, should be supported to return home. Issues such as the timing of TTO arrivals should not keep a patient confined to a bed on a ward.

Colleagues have been proactive in their efforts to progress patient care and planning every aspect of their journey home – challenging the status quo, no longer is it a matter of waiting for all of the elements to perfectly align for a patient to be ready for discharge, its not ‘What can we do to help?’.

Think, has transport been booked? if not, why not? Are family collecting the patient? Are neighbours available to support their return home?

Are patients waiting for TTO’s? can they be discharged and have the TTO’s delivered when they are ready?

Are we waiting for imaging and diagnostics? Have we done everything we can to ensure that diagnostic time is well spent?

• Does the patient presenting match the referral?
• Do they have a working cannula if one is needed?
• Have they completed Oral Prep?
• Do they have an appropriate escort?
• Has the patient changed into a gown and removed jewellery as necessary
• Do you have appropriate means of transport? E.g. X-Ray compatible trolley?

For more information about Reset Week, contact Becky Hill, Group Programme Manager, email becky.hill8@nhs.net.