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IT maintenance affecting multiple systems: 10 May – 11 May

May 10, 2022

Please be aware IT will be carrying out essential maintenance on Tuesday 10 May from 11.30pm overnight to Wednesday 11 May at 1am which will affect multiple IT systems. Please be assured Unity will remain available. The work is scheduled to begin at 11:30pm and should be completed by 1am.

This will result in the systems detailed below being temporarily unavailable for up to 60 minutes:

  • iPM can be used as normal, however, brand new patients to the Trust should be allocated a prenumbered RXK label and iPM updated as per ED BC plans for new patients not already on iPM. The allocated RXK number will become the patient’s actual RXK number, and can be used immediately for ordering any diagnostic investigations via the BCP processes.
  • Patients new to the Trust will not be visible in Medisoft – full BCP required.
  • Orders placed in Unity will not go to radiology/pathology during this time but will be sent once the systems come back up – BCP required.
  • New results will not be visible in Unity during this time but will be sent once the systems come back up.
  • Inpatients admitted from ED will not show up in iPM until the systems are back up.
  • Inpatients transferred between wards will show on Capman and Unity but not on iPM until the systems are back up.
  • Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
  • Any new baby registrations will not be able to be completed until the systems are back up – BCP required.

Colleagues will need to ensure they revert to BCPs for blood tests and imaging requests during this time. Other Unity functionality such as documentation and Meds Admin will not be affected by this activity. Desktop alerts will be issued from 10pm advising colleagues about the planned downtime.

Please be assured the activity will be closely monitored at all times.

We apologise for any inconvenience this may cause. Should you have any further queries then call the IT service desk on ext. 4050 or 0121 507 4050 for home workers