You can now collect your parking permit card
January 4, 2022
New Q-Park barrier parking permit cards are now available to collect for all those who have applied online.
Before coming to collect your permit please ensure you have applied online and have allowed five working days for processing. You will receive a confirmation email once your application has been accepted.
Please ensure you bring a form of ID with you to collect as barrier cards can only be given directly to the applicant. Q-Park will also take in your current NHS barrier card so there is no confusion about which one to use. Q-Park have allocated times for collection at each site seven days a week to ensure they have the resource available to assist.
Note: You cannot collect your permit outside of the hours below. If you do try to collect outside of these hours you will be asked to return at the correct collection times. *Collection times may differ during bank holidays.
| Collection point | Day of the Week | Collection Times |
| City temporary Q-Park lodge in energy centre (opposite eye centre car park) | Monday – Friday | 6am – 8am, 12pm – 1pm and 6pm – 8.30pm |
| City temporary Q-Park lodge in energy centre (opposite eye centre car park) | Saturday – Sunday | 6am – 9am and 6pm – 8.30pm |
| Sandwell Hallam Restaurant, room on the right side as you walk in (old fit test room) | Monday – Friday | 10am – 1pm and 6pm – 8pm |
| Sandwell Hallam Restaurant, room on the right side as you walk in (old fit test room | Saturday – Sunday | 11am – 2pm and 6pm – 8pm |
| Rowley main reception | Monday – Friday | 8am – 4pm |
Your barrier card will only be available from your primary site which you have stated in your application. For more information please email sandwell@q-park.com.
Colleagues who park at New Square: Though colleagues who park at New Square may have collected their parking permits, they should continue to park at New Square until the new Sandwell multi-storey car park opens.
Q-Park would also like to apologise for the delays in producing barrier card which was due to the delay in the new barriers being installed at City Hospital.