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Action required: Urgent IT Maintenance affecting multiple systems taking place at 11:30pm this evening Wednesday 22 September

September 22, 2021

Please be aware IT will be carrying out urgent maintenance today at 11:30pm this evening which will affect multiple IT systems. Please be assured Unity will remain available. The work is scheduled to begin at 11:30pm and should be completed by 00:30.

This will result in the systems detailed below being temporarily unavailable for up to 60 minutes:

  • Patients new to the Trust will not be able to be registered on iPM (Lorenzo) and FirstNet – full BCP required.
  • Patients new to the Trust will not be able to be visible in Medisoft – full BCP required.
  • Orders placed in Unity will not go to Radiology/Pathology during this time but will be sent once the systems come back up – BCP required.
  • New results will not be visible in Unity during this time but will be sent once the systems come back up.
  • Inpatients admitted from ED will not show up in iPM until the systems are back up.
  • Inpatients transferred between Wards will show on Capman but not on iPM until the systems are back up.
  • Inpatients discharged during this time will not show as discharged in iPM until the systems are back up.
  • Any new baby registrations will not be able to be completed until the systems are back up.

Colleagues will need to ensure they revert to BCPs for blood tests and imaging requests during this time. Other Unity functionality such as documentation and meds admin will not be affected by this activity. Desktop alerts will be issued from 10pm advising colleagues about the planned downtime.

Please be assured the activity will be closely monitored at all times.

We apologise for any inconvenience this may cause. Should you have any further queries then call the 24 hour IT service desk on ext. 4050 or 0121 507 4050 for home workers