Message from Sandwell Council: Be on the lookout for bogus callers

September 2, 2021

Sandwell Council have recently had an influx of complaints regarding bogus callers. With this in mind, they have put together a Bogus callers warning leaflet with useful hints and tips to avoid getting scammed and ultimately staying safe.

Bogus ‘officials’ may be smartly dressed and claim to be from the council, utility companies, police, charities or any other organisation.

Bogus ‘dealers’ may offer to buy your antiques, furniture or jewellery, at what seems a good price.

Bogus ‘workmen’ may say that they have been sent by the council, a neighbour or someone and need to come in to check something (for example – pest infestation) or make urgent repairs. They will often ask for money in advance.

REMEMBER … STOP AND LOCK – Think: “Am I expecting anybody?” “Have they made an appointment?”

Make sure that your door is locked and look through your spy hole or window to see if you recognise the caller.

CHAIN – If you to decide to open the door to someone, make sure you use a door bar or a chain before opening the door.

CHECK – Ask to see the caller’s ID. If you are still unsure, call the company they claim they are from using a phone number from the phone book or online, not a number on their identification.

If they are genuine they will be happy to arrange an appointment for a more convenient time when you can have somebody else with you. Genuine callers will normally make an appointment first and will carry identification with their photograph on.

Note: If you would like to report any suspicious activities please call the police on 101. In an emergency you should always call 999.