When to come to A&E

July 29, 2021

We are currently experiencing high levels of attendance to our emergency departments, yet around 50 per cent of those seeking help could have been cared for more quickly in a different setting.

It’s important that we work together in spreading the word about using alternative healthcare facilities, like GP surgeries, pharmacies and contacting NHS 111 first.

Therefore we have created a number of videos in conjunction with doctors working within ED, delivering this message in different languages so that we reach our diverse communities. It’s important that they are aware of the various ways in which they can receive care.

We are asking colleagues to share the videos with their friends and loved ones in the languages that are most relevant so that together we can ensure patients receive the right care in a timely manner.

Note: The video above is also available in Arabic, Punjabi and Urdi.